YOUR INFORMATION, WHAT IS COLLECTED AND WHY

In this section we will explain what information we collect from you and how this is used.

We require a level of personal information from you upon booking an appointment. We only use this information collected to provide services. We do not share or sell any of the information you provide us with for any other purposes than providing services to you or for insurance purposes.

We request a minimum level of personal information from you, which is recorded within your consultation form. We will never obtain your personal information indirectly from other sources. This information will include but is not limited to; full name, date of birth, address, phone number/s, email address, emergency contact details and medical history. We will also keep a record of all treatments you have had at Dunya Aesthetics. When signing the consent form, you are giving us permission to hold this information securely about you.

All information we hold about you is available to you at your request and will be held for a reasonable amount of time.

HOW WE WILL CONTACT YOU

We will contact you through SMS and emails to confirm appointments booked. A reminder SMS and email will be sent to you 48 hours prior to your appointments. As default reminders are set automatically, please contact us should you wish to change this. We may at times need to contact you by phone.

You will receive occasional emails from Dunya Aesthetics with updates, offers and news. You will be automatically included in this and should you wish to opt out, please let me know.

MARKETING

You may receive marketing emails related to Dunya Aesthetics including that of treatments you may have received in the past. We also correspond via email any last-minute cancellations and important information and updates about Dunya Aesthetics and you may opt out of this at any time by contacting us.

DATA PROCESSOR AND LOCATION

Your data is kept by our payment provider Stripe and our booking integration , Faces Consent and including paper-based consultation forms which are held securely in a locked cabinet. When booking online, your card payment details will be held by Stripesecurely.

For any information that we hold about you, to request a copy of our Privacy Policy, to request we remove all information we hold about you or to make a complaint, please contact info@dunyaaesthetics.co.uk

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We bring the expertise in Aesthetics

Our Values

Trustworthy

The most important factors to take into account when delivering great aesthetic services are clinically sound and compliant practices. We are trusted by our clients to be experts in our field and to recommend only those service that will help them achieve their goals based on, emotional needs, age and budget. Our clients always return because we individualize each treatment to their needs through collaborative planning.

Openness

Having a combined experience of more than 10 years of working for the NHS and delivering aesthetic care we have learned that key to developing a great therapeutic relationship with our clients is open and honest communication. Dunya Aesthetics take pride in developing long-term therapeutic relationships with clients as well as employees that are positive and respectful.

Comfortability

From the lighting to the music, our office is designed to be oasis away from the worries of the world. Our physical space propels our clients to exhale. Every client that walks in through our doors is welcomed into an environment that balances a prescriptive approach with the pursuit of beautiful, younger looking skin. Here at Dunya Aesthetics, every CLIENT is nurtured.

Happiness

Here at Dunya Aesthetics our target is not to merely satisfy our clients. We strive to exceed their expectations. We acknowledge and understand that the way we deliver services and the quality of our work accompanied by our work environment has the power to sustain and fulfill.

Education

The key to making an informed discission is information. The procedures at Dunya Aesthetics begins with educating each of our clients on their procedure, its benefits and potential side-effects. This approach allows us to empower our client when making decision that best suit their skin and goals. 
Our Mission
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Our Mission

  • At Dunya Aesthetics we aim to delivery not only high-quality products to our clients but also to treat the whole mind, body and spirit by integrating ancient healing modalities with the best of what modern science has to offer.
  • Our mission at Dunya Aesthetics is to inspire our staff and clients to connect with the beauty that creates a passion for living one’s best life by providing elite service, products and care with no exceptions. 
  • We strive to provide you with an atmosphere where you can escape from everyday stresses and focus on your well-being. In today’s society, we often are too busy and forget to take care of ourselves. 
  • At Dunya Aesthetics we have a genuine desire to enhance your self-image and confidence at any age by delivering results-driven, quality care. We are committed that every client who enters, leaves feeling more empowered, more connected, more accepted and more beautiful than when they arrived.
  • Our mission is to put a smile on our clients’ faces by producing excellent, natural-looking results in harmony with minimal down-time. 

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